FAQ

HOW DO I BOOK AN APPOINTMENT?

Emerald City Eyebrows takes clients by APPOINTMENT ONLY. Our 303.328.5649 number is primarily for messages and your call will be returned within 24-Hours.

WHAT IS THE CANCELLATION POLICY?

You have 24-Hours before your appointment to reschedule or cancel. Last minute cancellations are charged 50% of services booked and no shows are charged 100%. We understand things do come up, such as family emergencies or the flu, please give us a call promptly so we can accommodate another request.

WHERE DO I PARK?

There is metered street parking out front as well as FREE 2-Hour parking on Acoma Street. Allow adequate time for traffic during peak rush hours. Please call if you are running late.

HOW CAN I PAY?

Payment by cash or check is most appreciated, but we gladly accept Visa, Mastercard, Amex, Discover. Gift certificates are available for purchase.

WHEN IS THE BEST TIME TO GET WAXED?

For optimum results allow 2-4 weeks of growth after shaving. You may feel more sensitive waxing just before or during your menstrual cycle, although it is perfectly safe to do so. Avoid waxing if you have recently had a chemical peel, laser treatment or sunburn.

WHAT SHOULD I KNOW BEFORE I WAX?

Please notify us of all sensitivities, allergies and current prescription medications. Cold sores, moles and broken skin cannot be waxed. Clients with reactive skin may experience a histamine reaction. These small bumps typically go away after a few hours. Taking an anti-histamine before waxing can be helpful.

WHAT SHOULD I DO POST WAXING?

For the first 24-48 hours you should avoid heat, friction and fragrances. After 24 hours you can exfoliate gently several times a week. Keep your freshly waxed skin clean and smooth by moisturizing with organic coconut oil, Jojoba oil or your favorite unscented lotion.

WHICH FACIAL SHOULD I CHOOSE?

Every facial is customized to suit your individual skincare needs. Just decide how much relaxation time you want. Each facial begins with a consultation so we can work together to achieve your goals. A 60 minute treatment is a great place to start.

WHAT IF I HAVE ALLERGIES OR SENSITIVE SKIN?

Just let us know BEFORE you receive treatment so we can modify your service. Please notify us of any changes in medications that may affect your skin.